FAQ

How can I place a wholesale order?

Is there a minimum wholesale order requirement?

  • There is no minimum order requirement.

Do you ship internationally?

  • My Kawaii ships within the United States and around the world.

How are orders shipped?

  • Free Shipping for orders shipped within the continental United States.
  • All orders are shipped using the United States Postal Service (USPS) or FedEx Ground and all shipping costs for international orders and orders outside the continental United States are calculated by the weight of the order. See our Shipping Policy for more information.
  • All orders are processed and shipped within two business days, unless product is not in stock and you will be notified if there is a delay.

Do you accept pre-orders?

  • Do to the popularity of our products, there may be times when inventory is out of stock. We do not accept pre-orders.

What forms of payment do you accept?

Do you accept returns?

  • My Kawaii does not offer returns or refunds.

What are Kawaii Squishies made out of?

  • My Kawaii Squishies are NOT FOR CONSUMPTION.
  • My Kawaii Squishies are recommended for children 8 and up.
  • Kawaii Squishies are primarily made of polyurethane foam, may contain scented materials, and are not for consumption.
  • Please note that some Kawaii Squishy items do have a slight smell from the paint applied. This smell should dissipate after a few days.
  • Kawaii Squishies may have defects or become defective after squishing them. Some may have air bubbles, small marks or inconsistent paint design. These are not defects, but part of the product.